Terms & Conditions

Cloveto Terms & Conditions

Welcome to Cloveto. These terms and conditions outline the rules and regulations for the use of www.cloveto.ae website (“Cloveto”, “we”, “us”, or “our Platform”). By accessing and using this Website, you agree to be bound by these Terms and Conditions, our Privacy Policy, and our Cookies Policy effective from the date and time you first access or use the Website.

Please read the Terms carefully before accessing or using the Website or any services provided through it. If you do not agree to these Terms, please do not use the Website.

1. Basis of Use of the Cloveto Site

1.1 The www.cloveto.ae website is provided free of charge for personal use, subject to these Terms and our Privacy Policy.
1.2 These Terms govern your use of www.cloveto.ae and all associated services.

2. Registration

2.1 You must be over 18 years of age to register on www.cloveto.ae.
2.2 You must provide a valid UAE delivery address.
2.3 All registration details must be current, accurate, and complete.

3. Password and Security

3.1 You are responsible for maintaining the confidentiality of your password and account. You must notify us of any breach of security.
3.2 We may suspend or cancel your account if we suspect any misuse or security issue.

4. Intellectual Property

4.1 All content on www.cloveto.ae is protected by intellectual property rights. You may only use the content for personal, non-commercial purposes.
4.2 No license is granted to use any Cloveto trademark without written permission.

5. Limitations

5.1 You must not:

• Access other users’ accounts
• Disrupt our platform
• Post illegal or offensive material
• Use the site to transmit unsolicited advertisements

5.2 Cloveto reserves the right to remove any material or deny access.
5.3 You are responsible for any legal issues resulting from your misuse of the site.
5.4 By submitting content, you grant Cloveto a royalty-free, perpetual license to use it.
5.5 We are not liable for delays or issues caused by circumstances beyond our control.

6. Community Sites

6.1 We may host message boards or forums for user interaction.
6.2 You are responsible for your personal information shared in these forums.
6.3 We reserve the right to moderate and remove content.
6.4 We are not responsible for opinions shared by third parties.

7. Third-Party Websites

Cloveto may include links to third-party websites. We are not responsible for the content or availability of these sites.

8. Advertising and Sponsorship

Advertisers are responsible for ensuring their materials are legal and accurate. Cloveto is not liable for any issues arising from advertising content.

9. Site Availability

9.1 We do not guarantee continuous availability of the site.
9.2 We may suspend access for maintenance.
9.3 Contact customer support for product-related queries.

10. Product Descriptions and Prices

10.1 Descriptions may differ from actual products. Contact us for detailed information.
10.2 Prices may vary from other platforms. You’ll be charged as per the website.
10.3 Pricing errors will be corrected, and you’ll be notified.
10.4 Prices are in AED and may not include delivery charges.

11. Product Availability

11.1 All products are subject to availability.
11.2 If out of stock, we will notify you and refund the charged amount.
11.3 We may limit bulk purchases per person/account.

12. Order Acceptance

12.1 Orders are subject to acceptance and availability.
12.2 An email will confirm acceptance.
12.3 Orders cannot be changed after acknowledgment.
12.4 We may decline orders and issue refunds if necessary.

13. Delivery

13.1 Delivery is to the address you provide.
13.2 No international shipping.
13.3 Delivery typically within 24–48 working hours.
13.4 Inform us in advance about access difficulties.

14. Cancelling Your Order

14.1 Orders cannot be canceled once placed or shipped.

15. Faulty Products

15.1 Damaged/defective items will be replaced at no cost.

16. Refunds

16.1 Refunds or replacements are provided for defective or incorrect items only.

17. Payments and Cards

17.1 Payment is collected upon placing an order.
17.2 We do not store card information.
17.3 We accept SSL-compliant browsers only.
17.4 Foreign currency cards may incur exchange fees.
17.5 We are not liable for third-party access to your data.

18. Amendments

We may revise these Terms at any time and will notify account holders by email. Continued use of the website implies acceptance of updated Terms.

19. Right to Suspend or Close Your Account

We reserve the right to suspend or close your account for violations of these Terms or applicable laws.

20. Warranties and Guarantees

20.1 Cloveto is provided without warranties.
20.2 We are not liable for service interruptions or errors.
20.3 We are not liable for technical problems or business losses.

21. Miscellaneous

21.1 You may not transfer your rights under these Terms.
21.2 We may transfer our rights if your rights are not affected.
21.3 We are not liable for circumstances beyond our control.
21.4 Personal information will be used according to our Privacy Policy.

22. Governing Law and Jurisdiction

These Terms are governed by the laws of the UAE, Emirate of Dubai. Any disputes will be subject to Dubai courts.

23. Customer Services

Phone: +971 50 724 3444 / +971 50 516 1321
Email: info@cloveto.ae / admin@cloveto.ae
Working Hours: Monday – Saturday, 09:00 AM to 06:00 PM