Privacy Policy
This Privacy Policy explains how Cloveto collects, uses and protects your personal information when you visit our website or place an order with us.
Information we collect
When you create an account, place an order or contact us, we may collect your name, email address, phone number, delivery and billing address, and order details. We also collect basic technical information such as your browser type and the pages you visit, through cookies and similar technologies.
How we use your information
- To process and deliver your orders and send order updates
- To respond to your enquiries and provide customer support
- To improve our website, products and services
- To send offers and news, where you have agreed to receive them
Payments
Payments are processed through secure third party payment providers. We do not store your full card details on our servers.
Sharing your information
We share your information only with service providers who help us run our store, such as delivery partners and payment providers, and only to the extent needed to complete your order. We do not sell your personal information.
Cookies
Our website uses cookies to keep your cart working, remember your preferences and understand how the site is used. You can disable cookies in your browser settings, although some features may not work properly.
Your rights
You can ask us to access, correct or delete your personal information at any time by contacting us.
Changes to this policy
We may update this policy from time to time. The latest version will always be available on this page.
If you have any questions, please contact us at info@cloveto.ae or call +971 507243444, Monday to Saturday, 09:00 to 18:00.