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+971 507243444
Warehouse Unit 1, Block 01, Umm el Thoub 1
Mon-Sat: 09:00 - 18:00
Fastest Delivery above AED 150 in All Across UAE.
Fastest Delivery above AED 150 in All Across UAE.

Privacy Policy

Please read this privacy notice (“Notice”) carefully to understand our policies and practices regarding your personal data and how we will treat it. By using the Cloveto website, contacting our team, or providing us with your personal data, you agree to this Notice. If you do not agree or fail to provide necessary personal data, please do not use our website or services. This Notice may change from time to time. Continued interaction after changes signifies acceptance, so review this Notice periodically.

Scope of this Notice

This Notice explains how your personal data is collected, used, and disclosed by Cloveto. It also explains how you can access or update your data, and make choices about how it is used. This applies to both online and offline data, including from websites, social media, call centers, stores, and events.

1. Sources of Personal Data

We collect data from:

  • Cloveto websites and mobile sites
  • Emails, messages, and Cloveto call center
  • Stores, demos, registration forms, events
  • Third-party social networks and public data

2. Personal Data We Collect

Data may include:

  • Contact info, login info, demographics
  • Device and browser info, cookies
  • Feedback, content you submit or post
  • Social network profile data
  • Payment and financial info
  • Call center recordings and email interactions

3. Cookies/Technologies, Log Files, Web Beacons

We use cookies, log files, and web beacons to track usage, performance, and user preferences. See our Cookie Policy for details and control options.

4. Use of Personal Data

Uses include:

  • Customer service and support
  • Marketing, contests, promotions
  • Personalized experiences
  • Order processing and fraud detection
  • Research, analytics, legal compliance

5. Disclosure of Personal Data

We share data with:

  • Authorized Cloveto teams
  • Service providers under strict confidentiality
  • Debt collectors and agencies, if allowed by law
  • Authorities or buyers in case of legal need or acquisition

6. Retention of Your Personal Data

We retain your data only as long as necessary to fulfill intended purposes or comply with legal requirements.

7. Storage and Transfer

Your data may be stored or processed outside your country. While we use security measures to protect it, we cannot guarantee complete security for internet transfers.

8. Access to Your Personal Data

You may request access, corrections, deletion, or limitations on your data use by contacting us with proper identification. Some data may be retained for legal or operational reasons.

9. Your Choices

You can:

  • Refuse cookies via browser settings
  • Unsubscribe from marketing messages
  • Disable personalized content settings
  • Opt out of interest-based ads via tools like DAA AppChoices

10. Changes to Our Notice

We may update this Notice. Please revisit it regularly to stay informed of any changes.

11. Contact & Legal Jurisdiction

If you have questions, email us at info@cloveto.ae or admin@cloveto.ae or call us at +971 50 724 3444 / +971 50 516 1321. This policy is governed by the laws of the United Arab Emirates, Emirate of Dubai. Disputes are subject to the jurisdiction of Dubai Courts.

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